TERMS AND CONDITIONS - Pool Repair & Renovation 

Any unforeseen or additional work outside scope of this proposal will be additional with contractor written approval.  If any additional electrical work is needed to complete this job, an additional charge will apply from contractor selected electrician. This agreement is entered in through Customer’s duly authorized officers or agents and on behalf of Contractor through its owner or authorized agents of the owner with full knowledge of the contents thereof and acquiescence thereof. This agreement is subject to all terms and conditions thereof.  Reef Tropical accepts no responsibility or liability for any unforeseen defects in existing structure being repaired. 

Disclaimer: Reef Tropical will not be responsible for any damage to property due to acts of nature, fire, vandalism, misuse or abuse. Reef Tropical is not responsible for the performance of any chemicals it does not sell. If you have any complaints or concerns regarding completeness of service, you must call Reef Tropical at 305-367-2005 within 24 hours after the service occurs or was scheduled to have occurred. 

Maintenance after installation: It is vital that there is a proper maintenance and care program set up after installation or renovation. Reef Tropical offers maintenance services. Customer should be aware of normal deterioration of equipment that occurs over time due to exposure to chemicals and/or sunlight. Due to these factors, Reef Tropical recommends other annual services (e.g., annual tune-up equipment, filter cleaning) above normal maintenance. The customer is responsible for maintaining the correct water level and keeping trees and plants trimmed away from the pool/spa and equipment and maintaining equipment by authorizing annual service to equipment. Reef Tropical is not responsible for any damages or deterioration caused by failure of Customer to perform other services recommended by Reef Tropical or by failure of Customer to properly maintain pool and equipment between visits.

INSURANCE. Contractor shall carry standard form workers compensation and general liability insurance and Customer agrees to look only to Contractor’s insurance relative to any claim arising from Contractor’s performance hereunder.

WORKING CONDITIONS. Customer is responsible for advising Contractor in writing prior to commencement of the work of the location of any life safety systems, utilities, as well as objects or structures which could be damaged by Contractor’s personnel, machinery, materials or vehicles.  Customer is responsible for providing ingress and egress to the work site. Contractor's employees shall not be required to work in hazardous, improper, or unreasonable conditions, and the Customer agrees to address these conditions to Contractor’s satisfaction as well as cooperate with the Contractor to provide a safe and proper working environment and to not interfere with the progress of the work.

COMPLETION AND ACCEPTANCE. Customer shall immediately inspect the work performed by Contractor and any aspect of the work not acceptable to Customer must be specifically noticed in writing to Contractor within 5 days of Contractor’s performance of its work. The contractor shall then be given a reasonable opportunity to address such an issue.  A full and complete acceptance of the work shall be presumed upon the Customer making payment.

PAYMENT. We prefer to be paid by check or money order. We require a credit card on file prior to the start of work. The payment schedule should be reflected in the proposal. If not, payment is due in full upon signing the proposal. In the event any balance due Contractor is not paid within 30 days of Contractor’s invoice, then the Customer shall be in default. If you elect to pay with a credit card, there will be a convenience fee applied to your payment. 

Delinquent Accounts: Reef Tropical reserves the right to initiate collection procedures if the customer’s account is 90-day past due. Reef Tropical will attempt to collect past due by first calling the customer and then sending an e-mail to the customer. Customer shall be responsible to pay interest at the rate of 1½% per month (18% per annum) on any unpaid amount and to pay all costs and expenses, including but not limited to reasonable attorney’s fees and costs, incurred by Contractor in collecting any outstanding amount due under this Agreement, or enforcing its rights hereunder, with or without suit. Proper venue for any litigation stemming from this Agreement will be a court of competent jurisdiction in Miami-Dade County, Florida. Reef Tropical will set the payment schedule and submit to client for approval. Without adherence to the payment schedule, Reef Tropical reserves the right to stop work. Non or late payment will affect the completion time and schedule. The customer will continue to receive phone calls and emails from Finance Department. If the account continues to be delinquent for 120 days, the customer will then receive a final notification from our Finance Department stating that the credit card or checking account on file will be charged the balance due with incurred late fee accrued and a cancellation of service will ensue. This is the last option and we have hardly ever had to do this. 

Jurisdiction Venue: This agreement is enforceable in all Florida Counties